Here's the scene: A couple dozen professionals at a big advertising agency quietly type away at computer screens near each other, in an open room devoid of office walls and partitions.

Whether you are pitching your product or service to a multi-national firm or to the start-up down the street, a professional image can make all the difference. In this article, we look at how you can use the formatting features within Microsoft Office to create professional proposals and quotes that put your best foot forward. Using Microsoft Word , we'll walk through some of the formatting tips and tricks used by designers to give documents a professional layout and appearance (and you can d