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Home | Automotive | Insurance
The Perils Of Insurance Claims 
By: Steve Johnson
Your worst-case scenario - your beloved, trusty car has been in an accident. You have no transportation, and no way to be sure you'll ever get her back in running condition. But, you have insurance, so everything should be ok, right? You calm down and call your agent. But then they tell you that it's the claims department you need to call. Now you start to worry again. What's the best way to deal with a claims department?
Don’t worry too much. Submitting a car insurance claim does not have to be a major life decision. Reputable AA car insurance agencies have developed processes that are generally quick and reliable. They have learned over years that they lose too many customers if their process is unfair or too difficult and they know that there is plenty of competition.
Agencies usually develop relationships with body shops and other repair shops in your area. They will know who does good work for an honest price. Your insurance company will ask you if you have a particular shop you'd like to work with, but it's usually best to go with their suggestion. If it is a shop they have a relationship with, they may be able to take care of the entire process by phone.
Most often today, your insurance claim ends up being processed with little direct input from you. Many repair shops specialize in insurance work and often will prepare most of the claim for you. Often, your signature authorizing the repair is the only effort you will need to take.
Even with all the conveniences today, when submitting a car insurance claim, you need to be a discerning customer. Make sure that the repair order fully covers the damage to you car. Sometimes damage can be hidden. A superficial bang can often mask the true problems. Discuss this with your repair shop before and after the work is done. Also be sure to fully inspect your car before you drive it off the lot. Submitting a car insurance claim twice for the same accident is always more troublesome.
And speaking of being a discerning customer, remember Cheap Auto Insurance pays for itself. If you saved a few dollars on your monthly premium and you spend days and weeks arguing with your insurance provider over the claim and the repair, what have you really saved?
There are some agencies that outsource claims to a third party. This is especially true if the damage to your vehicle is significant and a decision to replace rather than repair is made. These third parties make their pay by keeping the cost down. If you are in this situation, prepare yourself for their ploys. Know the value of your vehicle in the area you live. There are many online resources that can help you or you can talk to the loan department of your banking institution.
The good news is that most claims are handled quickly and without much effort on your part. If for any reason you are unsatisfied with the way your insurance agency handles the process or don't like the outcome, let them know by taking your business elsewhere.
Article Source: http://www.uberarticles.com/articles
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